1. WHY DOES A DEFECTIVE CARTRIDGE HAVE TO BE
- A cartridge that has a manufacturers defect will become
obvious immediately or at least within the first several copies
- If a cartridge has been used past the 70% capacity, it
is not considered defective. This is the same minimum requirement with
almost all companies.
- Always send a sample of the problem in the box when
returning a defective product.
2. HOW ARE PRINT YIELDS DETERMINED?
- It is the standard of the industry established by the
major manufacturers: HP, Canon, Xerox etc. to state a page yield for
- They determined that 5% page coverage is the standard
to determine just how many pages a toner cartridge will produce. If
they state 2,000 pages, then that means you will get 2,000 pages only if
the page has 5% of the page with words on it!
- If you have a solid BLACK line or pie graft on the
page, it will take a LOT more toner to fill that in and you WILL
NOT get anywhere near 2,000 pages out of that toner cartridge.
- Other factors are how dark you set your printer to
3. HOW LONG WILL A CARTRIDGE LAST?
- There is no way to determine how long a cartridge will
last. Time is not an accurate measure of how long the cartridge will
- It simply depends on what you print, how many pages you
print and how much print is on each page. If you only print one or
two pages each week, the cartridge will last a very long time. If
you print many documents with many words on it, the cartridge could run
empty very quickly.
- It’s like asking how long will a bottle of ketchup
last? It could last all year if you eat very little by yourself, or
it could go empty in one day after a big party!